From: Omer Ansari (omer@xxxxxxxxxx)
Date: Sat Jul 06 2002 - 21:11:50 GMT-3
Neal,
you're probably running into a java plugin problem.
If this is the CV that shipped with CD1 4th edition, make sure that the
CD1 4th ed patch is applied and that your pc that you are using is IE 5.5
sp2, with Java Plugin 1.3.1.
you can remove the JPI, and point to ciscoworks:1741 and the right plugin
would be installed.
with ciscoview and certain devices there's another problem. XL switches
require 1.3.0 while catos work fine with 1.3.1
if things are hairier than above, suggest you open a TAC case
On Sat, 6 Jul 2002, NEAL COLLINS wrote:
> I recently loaded CiscoView as part of the CiscoWorks package on a computer.
> The installation went fine but when I try to run the CiscoView program, I
> get an error message stating that I need to grant the user permission to use
> CiscoView. I am logging on with the default Admin account and also created
> another user with Administrative rights and am still having problems with
> this. If anyone is familiar with this product and might have run into this
> before, I would really appreciate your help getting this working. Thanks.
>
>
>
> Neal Collins, MCSE, MCP+I, CNA, Compaq ASE, CCNA, CCNP
>
> Max Systems Group Inc.
>
> (416) 641-6616
>
> nealc@maxsgi.com
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