From: Andrew (arousch@xxxxxxxx)
Date: Tue Jun 12 2001 - 19:57:39 GMT-3
It is not out of the ordinary for a company to take 30 days to issue a
refund. This isn't some shirt you returned to a department store and they
cash you out right there from the register. Granted you don't want to hear
such things when you are on the receiving end but that's just a way of
life. Not defending Mentor nor attacking them. I am simply stating how it
is in the real world.
Off topic thread...
-A
At 02:38 PM 6/12/01 -0700, Gordon Olson wrote:
>I had to cancel my ECP1 class. The class was scheduled
>for a week in Sept 2001. I cancelled nearly three
>weeks ago and they have not issued a refund. They are
>dragging their feet and they cannot even tell me if
>the check was even cut yet. I sent them a cashiers
>check in the amount of $3995.00 over 3 months ago.
>There refund policy is that you are to receive a full
>refund as long as you give them 11 days notice.
>
>I have requested my refund by phone, fax, email and
>registered mail. The account rep from Mentor says that
>the accounting dept will not return or has not
>returned her phone calls.
>
>Does anyone know if Mentor Technologies is in
>financial trouble?
>
>I thought it might be a good idea to alert anyone that
>may be thinking about ECP1 that there might be a
>reason for concern.
>
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